Information Collection And Use
While using our services and website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”), video from dashcam services, and asset tracking location data.
Like many service and website operators, we collect information that your browser sends whenever you visit our website (“Log Data”), or use of services for fleet management and monitoring. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, video of drivers/employees, asset/fleet operation metrics and other statistics. In addition, we may use third party services such as Microsoft Azure and/or Google Analytics that collect, monitor, and analyze this. The Log Data section is for businesses that use analytics or tracking services in asset devices, dashcams, and websites or apps, like Microsoft Azure and/or Google Analytics. Communications We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that pertains to products and solutions offered by Fleet Hoster. The Communications section is for businesses that may contact users via email (email newsletters) or other methods.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we may use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services or website.
We take reasonable and appropriate steps to help protect Personal Information from unauthorized access, use, disclosure, alteration, and destruction.
Device and Vehicle Data
If you drive a vehicle connected to the Fleet Hoster solution, we receive personal data about you to the extent our Customer provides such personal data to us, and we process such personal data in accordance with our Customer’s written instructions or as required by applicable law. To the extent that personal data about you may be inferred from technical vehicle information collected from the device, we process such personal data in accordance with this Policy.
Fleet Hoster’s Website, Communications and Support
We also use your personal data to provide customer service and support. Such support may include technical notices, updates, security alerts, and administrative messages. Where permitted by applicable law, we, our resellers, or partners may also send you promotional communications from time to time to inform you of products, services, features, surveys, newsletters, offers, promotions, contests, and events. Information and news about our partners may also be communicated from time to time. You can opt out of marketing communications at any time by contacting us. Additionally, we use the information to monitor and analyze trends, usage, and activities in connection with our website and Customer accounts in order to investigate and prevent fraudulent transactions, unauthorized access to Fleet Hoster Solution, and other illegal activities. We may also use personal data for any other purpose for which we have obtained your consent or where permitted or required by applicable law.
Social Media Widgets
The Fleet Hoster website includes social media features such as the Facebook “Like” and “Share” buttons as well as mini-programs that run on our website. These features may collect your internet protocol address (IP address), which webpage you are visiting, and may set a cookie to enable the feature to function properly. The use of such features is governed by the privacy policies of the feature owner.
Fleet Hoster Events and Locations
We may also ask for and collect personal data from individuals who register for or attend events sponsored by Fleet Hoster or its affiliates. Such data may include your name, address, phone number, email, and other information provided by you. Fleet Hoster employs video cameras for security purposes at its office locations. If you visit our office location, we may capture your image through a security camera. Such images will not be stored for more than 30 days by Fleet Hoster or shorter periods where required by applicable law.
Data Science and Analytics
We extract data using the Fleet Hoster devices/services and aggregate it through Microsoft Azure Cloud Services enterprise data warehouse. Aggregated data sets made available by Fleet Hoster do not contain personal data and cannot reasonably be used to identify an individual. Information processed using Microsoft Azure Cloud Services is carried out on servers located in North America.
Our website and Mobile App may include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide Personal Information to any of those third parties, or allow us to share personal information with them, that information is governed by their privacy statements.
Fleet Hoster may share information, including personal data, with our third party service providers that we engage for providing hosting, for maintenance of our websites, applications, backup, storage, payment processing, analytics, and other services. We do not allow our service providers with whom we share personal data to use that information for marketing or any other purpose other than in connection with the services they provide to Fleet Hoster.
Complying with the Law and Law Enforcement Requests
In some circumstances, we may receive a request from public authorities to disclose personal data in response to a legally binding request to meet national security or law enforcement requirements. As applicable, we may disclose personal data to comply with subpoenas, court orders, or legal process, or to enforce our legal rights and defend against legal claims. In some cases, we may also share personal data if we believe that illegal or fraudulent activity is or has taken place so that we can investigate, prevent, and take appropriate action regarding such activities that may pose a potential threat to the physical safety of any person, violations of our Customer agreements, or to comply with the law. If your personal data becomes subject to a legal disclosure requirement and we are permitted to do so, we will attempt to notify you of said disclosure, if we have current contact information on file.
Sharing with Consent
We may also share information with third parties when you have provided us with your consent to do so.
Correcting, Updating, and Removing Your Information
Customers may change or update the information associated with their Fleet Hoster accounts by logging into these services and editing their profile. You may request to have personal data that we maintain returned or removed by contacting Fleet Hoster or your reseller. If you’re unable to obtain the results you expected from Fleet Hoster or your reseller, you can also contact our support department @ fleethoster.com. Fleet Hoster reserves the right to validate requests to ensure legitimacy and refer the issue back to you or your reseller. Valid requests will typically be handled within 30 days. An individual who seeks access to, or wishes to correct, amend, or delete inaccuracies in personal data stored or processed by Fleet Hoster may have to direct such inquiries to the appropriate customer who has access to our database and acts as the data controller. Customers may, if required, then make a request to Fleet Hoster who will act on valid requests within 30 days. We retain personal data that we store and process on behalf of Customers, resellers, and website visitors for as long as necessary to provide the Fleet Hoster Solution. Information (including personal data) will be retained and used as necessary to enable us to comply with our legal obligations, resolve disputes, support our Customers and resellers, and to comply with and enforce our agreements. We maintain technological and organizational measures intended to safeguard your information. We do this when the information is in transit, in use, and at rest.
Children’s Personal Data
We do not knowingly or intentionally collect or process any personal data from children under the age of 13. If you are under the age of 13, do not submit any personal data through our website or Fleet Hoster Solutions. Parents and legal guardians are encouraged to monitor their children’s internet use and assist in helping us enforce this Policy by teaching their children never to provide personal data through our website or Fleet Hoster Solutions. If you have reason to believe that we may have been sent personal data of a child under the age of 13, contact us and we will use reasonable efforts to delete such information.
Assignment or Transfer
If Fleet Hoster was to enter into discussions regarding the sale or divestment of all or substantially all of our business, stock, or assets with another entity, we may assign or transfer this Policy as well as your account and related data (including personal data) in accordance with applicable law.
Attn: Technical Support
32 Macon Street
McDonough GA 30253 Text Boxsszxas